Deidre Luzmore - Keeping the Customer at the Heart
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Deidre shares her experience of how the team at Cornwall Council was able to go live with a local COVID Track and Trace system in a little over 2 weeks bringing our customer along with us every step of the journey. Deidre talks about:
- How were we able to make progress so quickly?
- How we brought our Public Health customer along with us on this very quick agile delivery
- And what are we learned from this agile delivery experience within a public sector environment
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